Terms of Service

Please read before using.

  • Orders can be placed 24 hours a day via the Internet or by fax. (Except during maintenance)
  • Inquiries and orders by phone (072-282-5537) are accepted from 9:00 to 17:00 Monday to Friday.
  • Prices shown do not include shipping.
  • Please note that prices are subject to change.
  • If you are under the age of 20, please place an order with the consent of your parent or legal guardian. If there is no parental consent, we will cancel the order. In addition, if the orderer pretends to be an adult, the order cannot be canceled for any reason. Also, in that case, please note that we will charge an amount equivalent to the price of the product as a penalty.
  • Pharos Co., Ltd. (hereinafter referred to as “our company”) operates an online shopping https://tb-tape.com/ hereinafter referred to as “this service”. ) (hereinafter referred to as the “Terms”) are defined as follows.

Article 1 (Scope and Modification of Terms)

  1. This agreement shall apply to the Company and the customer defined in Article 2 regarding the provision and use of this service.
  2. We reserve the right to change these Terms without obtaining your prior consent.
  3. We reserve the right to change these Terms without obtaining your prior consent.

Article 2 (Customer definition)

  1. "Customer" means a person who browses, purchases, or otherwise uses the Service. In addition, if you use this service, you are deemed to have agreed to this agreement.
  2. If you are under the age of 20, please place an order with the consent of your parent or legal guardian.

Article 3 (Use of this service)

  1. Customers shall use the Service in accordance with these Terms and the usage guide, etc. separately determined by the Company.
  2. The Company may change the content of the Service without prior notice to the Customer. “User” means a person who browses, purchases, or otherwise uses the Service. In addition, when using this service, it is assumed that the user has agreed to this agreement.

Article 4 (Regarding our efforts to protect personal information)

  1. See "Privacy Policy".

Article 5 (Purchase of goods)

  1. Customers can purchase products using this service.
  2. If a customer wishes to purchase a product, the customer shall apply for the purchase of the product in accordance with the method specified by the Company.
  3. Cancellation after applying for products shall be as stipulated by the Company.

Article 6 (Payment)

  1. The amount to be paid for the purchase of a product is the sum of the product purchase price, domestic shipping fee (a special fee may be charged for remote islands and some areas), delivery fee, settlement fee and consumption tax.
  2. Payment for products purchased through this service shall be made by credit card payment or cash on delivery.
  3. In the case of cash-on-delivery payment, payment is made to the delivery person, and the copy of the invoice serves as the receipt.
  4. For international shipments, you can only pay by credit card.

Article 7 (delivery of goods)

  1. The amount to be paid for the purchase of a product is the sum of the product purchase price, shipping fee, domestic delivery fee, settlement fee, and consumption tax.
  2. Payment for products purchased through this service shall be made by credit card payment or cash on delivery.
  3. In the case of cash-on-delivery payment, payment is made to the delivery person, and the copy of the invoice serves as the receipt.

Article 8 (Return/Exchange of Goods)

Products cannot be returned unless they are damaged during delivery, are defective, are incorrect, or are otherwise recognized by the Company. In addition, the return of the product, the exchange of the defective product, or the cancellation of the contract in the event that the product cannot be exchanged, shall be possible only if the customer returns the product within the period specified separately by the Company after receiving the product.

Article 9 (Cancellation of the contract)

If the customer falls under any of the following acts, the Company may cancel the contract or suspend the provision of this service without prior notice to the customer.
In addition, regardless of the description of each item, if there is any fraudulent or inappropriate act regarding the use of this service, we shall be able to cancel or terminate the contract, or take other appropriate measures.

  1. When there is a delay in fulfillment of payment obligations such as fees related to this service or other defaults
  2. In case of committing the act of Article 10 (Prohibited Matters)
  3. When it becomes clear that the customer's ability to pay has been compromised
  4. If the product is out of stock and cannot be easily delivered
  5. If delivery is not possible due to unknown destination or long absence
  6. Other violations of these Terms

Article 10 (Prohibitions)

When using this service, the following acts are prohibited.
In the unlikely event that these are violated, the Company may suspend the provision of this service or refuse future transactions. In addition, if our company suffers damage due to your violation, we will be responsible for compensating for the damage.

  1. Applying false information when entering information
  2. Acts that interfere with the operation of this service, or other acts that may interfere with this service
  3. Acts of illegally using e-mail addresses and passwords
  4. Acts that damage the rights, interests, honor, etc. of other customers, third parties, or our company, or acts that may cause them
  5. Acts that infringe the trademark rights, copyrights, privacy and other rights of other customers, third parties, or our company, or acts that may infringe them
  6. Acts contrary to public order and morals and other acts that violate laws and regulations, or acts that are likely to do so
  7. Other acts that the Company deems inappropriate

Article 11 (Information Management)

  1. We reserve the right, at our discretion, to delete any comment or other information sent by a customer without notifying the customer if any of the following items apply.
    • When it is recognized that the information in question clearly infringes the copyrights or other rights of the Company or a third party, or defames the honor or credibility of the Company or a third party.
    • If the Company receives a warning from a third party that said information infringes the third party's copyright or other rights, or damages the third party's reputation or credibility.
    • If it is found to violate the laws and regulations of Japan or applicable foreign countries
    • When an order to delete is received from a government office or public institution based on legal grounds
    • Other cases deemed inappropriate for the operation of this service

Article 12 (Disclaimer)

  1. In order to keep the Service in good condition, the Company may suspend all or part of the Service without prior notice if any of the following items apply.
    • When necessary for regular and emergency maintenance of the system
    • When the operation of the system becomes difficult due to fire, power failure, sabotage by a third party, etc.
    • In addition, when the Company determines that it is unavoidable to stop the system.
  2. If we are obliged to notify the customer, we will send the notification to the e-mail address that the customer has registered in advance. By delivering the product to the designated destination, it is assumed that the obligation has been fulfilled.
  3. Under no circumstances shall the Company be liable for any damages, losses, disadvantages, etc. related to the use of the Service or products traded through the Service, other than those stipulated in the preceding article, regardless of the cause of the legal claim. .
  4. The Company shall not be held responsible for any damage caused by the customer not being able to use this service.
  5. Our company shall be exempted from responsibility by processing the affairs according to the customer's registration details.
  6. Under no circumstances shall the Company be liable for any damages, losses, or disadvantages arising from the use of the Service, regardless of the cause of legal claims.
  7. In the event that a customer causes damage to another customer or a third party through the use of this service, the customer shall resolve the matter at his or her own responsibility and expense, and shall not cause any inconvenience to the Company. shall not be given.
  8. When changing a customer's password, etc., the Company shall be exempted from liability by verifying the identity of the customer using the method designated by the Company.
  9. You are responsible for the costs related to the installation of computer equipment and communication equipment necessary for you to use this service, telephone communication charges required for using this service, LAN usage fees, application fees, etc. You will be responsible for the cost.

Article 13 (Others)

  1. In principle, the method of communication between the Company and the customer shall be by e-mail.
  2. If a problem that cannot be resolved by this agreement arises regarding the use of this service, the company and the customer shall discuss in good faith and resolve it.
  3. In the event that an obligation to compensate for damages arises due to the customer's non-payment of the purchase price or other violation of this agreement, and the Company uses an attorney to collect the claim, the customer will also bear the attorney's fee based on the attorney's fee regulations. .